At Wiravent, we collect information that helps us provide better investment guidance and personalized financial education. This includes details you share directly with us and information we gather through your interactions with our platform.

Personal Information You Provide

• Contact details including name, email address, and phone number when you register for our services
• Financial information such as investment goals, risk tolerance, and current portfolio details
• Educational background and experience level to tailor our learning programs
• Communication preferences and feedback about our services

Information Collected Automatically

When you use our website, we collect technical information including IP addresses, browser types, device information, and usage patterns. This helps us improve our platform's performance and understand how our educational content is being used.

Your information serves specific purposes that directly benefit your experience with Wiravent's investment education platform. We're transparent about every way we use your data.

We never sell your personal information to third parties or use it for purposes beyond what's described in this policy. Your trust is fundamental to our educational mission.

Protecting your information is our priority. We implement multiple layers of security and follow industry best practices to keep your data safe.

Security Measures

• All data transmission is encrypted using TLS 1.3 protocol
• Personal information is stored on secure servers with restricted access
• Regular security audits and penetration testing by third-party experts
• Staff training on data protection and privacy best practices
• Automated backup systems with encryption at rest

Data Retention Periods

We store your information only as long as necessary for the purposes outlined in this policy. When data reaches its retention limit, we securely delete it from all systems.

As a Belgium-based company, we comply with the General Data Protection Regulation (GDPR) and Belgian data protection laws. You have specific rights regarding your personal information.

Your Rights Include

• Access: Request a copy of all personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data when no longer needed
• Restriction: Limit how we process your information in certain circumstances
• Portability: Receive your data in a structured format for transfer to another service
• Objection: Object to processing based on legitimate interests

You also have the right to lodge a complaint with the Belgian Data Protection Authority if you believe we've mishandled your personal information.

We share your information only when necessary to provide our services or when required by law. We never sell personal data or share it for marketing purposes by third parties.

Limited Sharing Includes

• Educational platform providers who help deliver our online courses
• Payment processors for handling course fees and subscriptions
• Email service providers for sending educational content and updates
• Analytics services to understand platform usage and improve our offerings
• Legal authorities when required by Belgian law or court orders

All third-party services we use are carefully vetted for their privacy practices and are required to protect your information according to GDPR standards. We maintain data processing agreements with all partners.

International Transfers

Some of our service providers are located outside the European Union. When transferring data internationally, we use approved mechanisms such as Standard Contractual Clauses to ensure your information receives adequate protection.

We use cookies and similar technologies to enhance your experience on our website and understand how you interact with our educational content.

Types of Cookies We Use

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our educational platform effectively.

We review and update this privacy policy regularly to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through multiple channels.

How We Notify You

• Email notification to your registered address at least 30 days before changes take effect
• Prominent notice on our website homepage and in your account dashboard
• In-platform notifications when you log in to your learning portal
• Update to the "last modified" date at the top of this policy

We encourage you to review this privacy policy periodically. Your continued use of our services after policy changes indicates your acceptance of the updated terms.